STORE POLICIES / PAYMENT

IN STORE POLICY

- Any tweaks that need to be made in the hair after appointment are welcomed up to 5 days after service has been made or changes will be applied.

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- All serves/products fees must be paid in full on day of service or product pickup.

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- We appreciate that all cancellations are minimum 48H prior to appointment.

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- Same day cancellation fees require 50% of your cancelled service fee which must be paid before re-booking future appointments.

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- No show clients require 100% of your previous appointment fee to be paid in full before re-booking future appointments.

ONLINE STORE / RETURNS POLICY

- All products/orders must be paid online for any order to be sent out.

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- All returns/exchange are accepted up to 5 days after purchase.

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- Must have proof of purchase from this store with ID

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- Must be unopened and unused.

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